Office of the Auditor-Controller

Riverside County Auditor-Controller's Office -- Serving Riverside County since 1893

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Audit Customer Survey

Please rate the Internal Auditing Department at - Your Company Name Here- in the following areas. Evaluation Criteria Key:

E=Excellent, G=Good, F=Fair, P=Poor, N=No Response.

Audit Reference #:

Department:


Relationships with Management	E	G	F	P	N
1. The Internal Audits Division adds value to the County's operation.
2. Internal Audit staff were responsive to my department's needs for audit assistance and information.
3. Auditors were allowed free and unrestricted access to records, information, locations, and employees to perform their audit.
4. The Internal Audits Division promotes a customer service orientation.
5. Your understanding of the Internal Audits purpose.
6. The Internal Audits Division is effective in making a difference.
The Audit Staff Members:
7. Were professional and courteous during the engagement.
8. Were willing to answer questions about the status of the audit.
9. Worked with you to develop recommendations to emerging issues during the audit..
10. Promoted a relationship that reflected a customer first orientation.
Scope of Audit Work
11. Selection of important operating areas for audit.
12. Pre-audit notification to you of audit purpose and scope.
13. Inclusion of your suggestions for areas to audit.
Audit Process and Report
14. Feedback to you on emerging issues during audits.
15. Duration of the audit.
16. Timeliness of the draft audit report.
17. Accuracy of the audit findings.
18. Clarity of the draft audit report.
19. Usefulness of the audit in improving business process and controls.

20. Was there anything about the audit you especially liked?

21. Was there anything about the audit you especially disliked?

22. Additional comments:

23. Name (optional):

If you would like to keep a printed copy of this form, select "File" and "Print" now. Then click on the Submit Survey to The Audits and Specialized Accounting Division.

This Survey is hosted by the Audits and Specialized Accounting Division of the Office of the Auditor-Controller at The County of Riverside, California. If you experience trouble with this form you may contact Russell Dominski at (951) 955-8136 or Email RDominski@co.riverside.ca.us .


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